Bikes are back at Baltimore Bike Share Stations!

The Baltimore Bike Share program was on hiatus following a disastrous launch that was highlighted by stolen bikes and empty stations. Today they’ve announced that bikes are officially back and they’ve got a plan to make sure things go more smoothly this time around!

Here are the improvements made:

  • Three new re-balancing and maintenance trucks
  • New charging/rebalancing trailer that is the first of its kind in the world. Called “The Mothership”
  • Completely revamped and relocated call center with new customer service reps, equipment, and protocols.
  • Corps Logistics’ operation team has been working 7 days a week repairing, cleaning and rechecking bikes and stations
  • The operations team has increased staff at all levels and disciplines.
  • New and advanced security and monitoring features
  • Majority of bikes have undergone a refurbishment process by the manufacturer.
  • Increased community involvement with many partnered and sponsored membership programs to be announced in the coming weeks.
  • Increased BPD security involvement, partnership, and enforcement
  • Many more things that we’re not going to bore you with:-)

Let us know what you think!

Author: FellsPoint.com

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